Privacy Policy for Reelfroggy Charters
Last Updated: April 2026
Reelfroggy Charters (“we,” “our,” or “us”) operates in Alabama and Florida and provides inshore and nearshore fishing charter services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
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1. Information We Collect
We collect information in the following ways:
Information You Provide
- Name
- Email address
- Phone number
- Booking details (date, time, number of passengers)
- Payment information (processed securely by third‑party providers; we do not store card numbers)
- Messages or inquiries submitted through our website or contact forms
Information Collected Automatically
When you visit our website (reelfroggycharters.com), we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- General location (city/state)
- Cookies and similar tracking technologies
Information from Third Parties
If you book through platforms like Tripadvisor, FishingBooker, or Facebook, we may receive booking details or contact information from those services.
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2. How We Use Your Information
We use your information to:
- Process and confirm charter bookings
- Communicate about your trip, schedule changes, or weather updates
- Respond to questions or customer support requests
- Improve our website and customer experience
- Send optional promotional messages (you may opt out anytime)
- Meet legal, tax, and safety requirements
We do not sell or rent your personal information.
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3. Payment Processing
All payments are handled by secure third‑party processors such as:
- Stripe
- Square
- Booking platforms (Tripadvisor, FishingBooker, etc.)
We do not store or have access to your full credit card number.
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4. Cookies & Tracking Technologies
We may use cookies to:
- Improve website performance
- Analyze traffic
- Remember your preferences
You can disable cookies in your browser settings.
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5. Sharing Your Information
We only share information when necessary:
- Service providers (payment processors, booking platforms, email services)
- Legal authorities if required by law, safety, or fraud prevention
- Marketing tools (Google Analytics, Facebook Pixel) for site performance insights
We do not sell personal data to third parties.
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6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we take steps to reduce risk, including:
- Encrypted website (HTTPS)
- Secure payment processing
- Limited access to customer data
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7. Your Choices
You may:
- Request access to the personal information we have about you
- Request corrections or updates
- Request deletion of your information (unless required for legal or booking records)
- Opt out of marketing emails at any time
To make a request, contact us at:
captrick@reelfroggycharters.com
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8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
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9. Links to Other Websites
Our website may link to third‑party sites (Tripadvisor, Facebook, booking platforms). We are not responsible for their privacy practices.
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10. SMS notifications and consent
This website may send SMS notifications related to bookings. By submitting your phone number, you agree to receive text messages. Message and data rates may apply.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version.
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12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Reelfroggy Charters
Fairhope, AL & Sarasota, FL
Email: captrick@reelfroggycharters.com